MiFID II and re-platforming 'not to blame' for Aviva technical issues

MiFID II came into effect on Wednesday

Tom Ellis
clock • 1 min read

Aviva has said the technical issues advisers experienced on its platforms' websites on Thursday were not related to MiFID II nor its on-going re-platforming project.

The life company said advisers experienced technical issues "for a short period" on Thursday and apologised for inconveniences it caused. However, it said the issues were unrelated to the introduction of Markets in Financial Instruments Directive II (MiFID II) rules on 3 January, nor its re-platforming project, which it has struggled to complete. A spokesperson for Aviva said: "Yesterday we experienced technical issues for a short period, which impacted access to websites used by advisers. "This is not related to MiFID II or our re-platforming programme. We apologise for any inconv...

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