MiFID II and re-platforming 'not to blame' for Aviva technical issues

MiFID II came into effect on Wednesday

Tom Ellis
clock • 1 min read

Aviva has said the technical issues advisers experienced on its platforms' websites on Thursday were not related to MiFID II nor its on-going re-platforming project.

The life company said advisers experienced technical issues "for a short period" on Thursday and apologised for inconveniences it caused. However, it said the issues were unrelated to the introduction of Markets in Financial Instruments Directive II (MiFID II) rules on 3 January, nor its re-platforming project, which it has struggled to complete. A spokesperson for Aviva said: "Yesterday we experienced technical issues for a short period, which impacted access to websites used by advisers. "This is not related to MiFID II or our re-platforming programme. We apologise for any inconv...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Wrap/platforms

AJ Bell reports record platform AUM of £103bn

AJ Bell reports record platform AUM of £103bn

AUM and customer numbers both up 19% in the year

Jenna Brown
clock 23 October 2025 • 3 min read
Private markets for the mass affluent: How wealth platforms can scale access

Private markets for the mass affluent: How wealth platforms can scale access

‘The opportunity is clear’

Borja Largo
clock 15 October 2025 • 5 min read
AJ Bell Investcentre integrates with Dynamic Planner to ease adviser admin load

AJ Bell Investcentre integrates with Dynamic Planner to ease adviser admin load

Move to alleviate the administrative burden for advisers using its platform

Jenna Brown
clock 14 October 2025 • 2 min read