Royal London introduces signature-free consent form for claims

Initially for critical illness claims

"It can take 18 days on average for a traditional paper claim form to be completed and returned to us" - Royal London's Craig Paterson
"It can take 18 days on average for a traditional paper claim form to be completed and returned to us" - Royal London's Craig Paterson
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Royal London has developed an electronic signature solution to speed up the payment of claims.

The process introduces an electronic Access to Medical Records Act (AMRA) declaration using DocuSign technology that can be completed by a claimant online removing the need for a traditional ‘wet' signature...

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