Robo-advice risks having short shelf life, Willis Owen warns
Consumer engagement and investment needed
Robo-advice faces a difficult problem, according to Willis Owen
The robo-advice sector will have a "short shelf life" with customers if it does not improve on customer engagement, Willis Owen has warned.
In an article for policy publication The Parliamentary Review, the investment service provider said the sector should have "their finger on the pulse of the consumer" to best serve them. It said the...
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