Millennials' tech ideals pose challenge for advisers

'Quasi solution' most popular, research finds

Hannah Godfrey
clock • 2 min read

Almost half of UK millennials want to do all their financial planning on a smartphone - a preference that could pose a challenge for financial advisers who traditionally deliver face-to-face services, according to Legg Mason.

The group's 2017 Global Investment Survey found almost half (46%) of UK millennials - those aged 18 to 35 - were keen to use their smartphone to do all their financial planning. This was the highest proportion across Europe while, in contrast, just 13% of UK baby-boomers - those aged 53 to 71 - said they would feel comfortable with such an approach. This view is mirrored globally, with nearly half (47%) of millennials happy to do all their planning on their mobiles, versus just a fifth (22%) of baby-boomers. The research is in keeping with findings from Dunstan Thomas earlier in th...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

AI won't take your job, but the adviser who masters it might

AI won't take your job, but the adviser who masters it might

'Advisers can't afford to be complacent when it comes to AI'

Samantha McBride
clock 10 March 2026 • 3 min read
Ammonite co-founder says AI suitability report tool could 'triple' adviser capacity

Ammonite co-founder says AI suitability report tool could 'triple' adviser capacity

Planbot launched by former adviser duo

Jen Frost
clock 26 February 2026 • 3 min read
Anthropic's latest AI plug in could 'trigger golden age of digital advice'

Anthropic's latest AI plug in could 'trigger golden age of digital advice'

AI firm launched wealth management plug in in US adviser space

Jenna Brown
clock 26 February 2026 • 2 min read