Better education needed to combat pension scams - TISA

'Government campaigns can work'

Hannah Godfrey
clock • 2 min read

Moves to ban cold-calling have been well-intentioned but further educating consumers on how to spot fraudulent activity is a better form of defence, according to Adrian Boulding.

While the Tax Incentivised Savings Association (TISA) strategy director said he is a supporter of the government's proposed cold calling ban, he argued the measure does not have a broad enough scope to eliminate the practice entirely. "A lot of the cold calls come from outside of the UK," he explained. "If they [scammers] are sat in a foreign office outside the UK, then there's nothing the government can do to stop them making cold calls. "We must work with the government to build increased public awareness to help people understand how to spot scams. We know sustained government camp...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Retirement

Royal London introduces CRP framework to help advisers

Royal London introduces CRP framework to help advisers

Support when developing retirement income strategies for clients

Jenna Brown
clock 29 January 2026 • 1 min read
Just Group sees fall in retirement income sales as takeover approaches

Just Group sees fall in retirement income sales as takeover approaches

Brookfield Wealth Solutions to takeover during first half of the year

Isabel Baxter
clock 20 January 2026 • 2 min read
Shifting pension rules 'eroding trust' and 'hindering' retirement confidence

Shifting pension rules 'eroding trust' and 'hindering' retirement confidence

Speculation on rules hitting confidence across every age group

Sahar Nazir
clock 17 November 2025 • 2 min read