Zurich and TPAS launch pension scam helpline

Guidance on transfers to 'suspicious' schemes

Carmen Reichman
clock • 2 min read

Zurich and The Pensions Advisory Service (TPAS) are to pilot a pension scam helpline offering consumers guidance on pension transfers flagged up as 'suspicious'.

Manned by TPAS staff, the helpline will focus on schemes deemed suspicious by Zurich, with the aim of helping people understand the provider's concerns about their transfer request. Zurich said it hoped this would encourage people to think twice before handing over their savings, putting another hurdle in the way of scammers. If successful, Zurich wants to see the helpline rolled out across the industry. Under current legislation providers have little power to block transfers when they have concerns the money is heading into a scam. To be able to refuse a transfer, trustees and...

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