ABI publishes principles on GP medical requests

The guiding principles have been drawn up with input from the Information Commissioner's Office (ICO) and the British Medical Association. In a recent sample, one insurer using electronic requests in 2016 has already seen almost half of electronic requests come back within seven days, compared to an average of 22 days under the paper-based system. The new guiding principles include ensuring that: * Clear customer consent is received. No medical information will be released without the customer's consent. * An electronic process allows the GP to amend, delete or add sensitive per...