The Association of Professional Financial Advisers (APFA) has published a guidance paper for advisers on what constitutes best practice when trying to produce clear and concise suitability reports for clients.
According to APFA, "less is more" when it comes to disclosing information, therefore advisers should limit communications to what "is really important" for a consumer when considering the advice given. The body suggested advisers should 'layer' the reports with the most important information included up-front, while less immediately relevant material is either put towards the end of the report or placed on a website. Upfront information should include costs and risks as well as clear signposting as to what is in an annex and its relevance, APFA said. "Consumers should not be ...
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