AMII introduces industry-standard customer authorisation form

New form to be adopted as a mandatory requirement

clock • 1 min read

The Association of Medical Insurers and Intermediaries (AMII) has developed a new industry-standard authorisation template to promote best practice among private medical insurers.

The customer authorisation form, used for customers to inform their health insurance provider about where they would like to obtain advice from, has been revamped by the industry body. The new form will be adopted as a mandatory requirement.  AMII chairman Stuart Scullion said the body introduced the new template as the single mechanism for clients to authorise the disclosure of policy information and appointment of advisers in the industry. Scullion said: "Following discussions with insurer and provider partners, I was shocked to hear about cases of sharp practice in the industry....

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