FCA to launch new multi-language website

Follows extensive user research

Carmen Reichman
clock • 1 min read

The Financial Conduct Authority (FCA) is to launch a redesigned website in June, after concluding users found it difficult to navigate.

The FCA said it has conducted "extensive research" among users of its site over the past year and now wants to provide them with a "much improved experience from the moment they enter to the moment they leave". Advisers and small firms have often bemoaned the website's design, arguing it made it difficult to find the information they were looking for. The regulator recognised many users found it hard to find information about UK and international financial markets and said its new site will feature a dedicated markets section with a link on the main menu. It also appeared to acknowled...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA's Sadan: SDR will help restore 'trust and integrity' in sector

FCA's Sadan: SDR will help restore 'trust and integrity' in sector

Sacha Sadan was speaking at the annual Amundi conference

Cristian Angeloni
clock 01 May 2024 • 3 min read
FCA capital redress expectations: The road ahead for advisers

FCA capital redress expectations: The road ahead for advisers

What’s expected of advisers and the timelines to work to

Linda Gibson
clock 29 April 2024 • 4 min read
FCA dismisses British Steel complaints after lengthy investigation

FCA dismisses British Steel complaints after lengthy investigation

Regulator acknowledges decision will be ‘disappointing’ for complainants

Jenna Brown
clock 22 April 2024 • 2 min read