Revealed: Fraction of advisers disciplined as bad advice costs near £1bn

Regulatory action against less than 1% of advisers since 2010

Laura Miller
clock • 7 min read

A far-reaching investigation by Professional Adviser has revealed the tiny percentage of advisers who have faced disciplinary action by regulators and professional bodies in the last six years, despite a backdrop of bad advice that has cost the industry £1bn.

Regulatory action has been taken against less than 1% of advisers since 2010. The tiny figure stands in marked contrast to the number of complaints about advisers upheld in that period by the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS). Based on figures from 2010 onwards compiled by the Association of Professional Financial Advisers (APFA) last April, the average adviser population can be put at 24,400. In the last six years, the FOS has upheld 6,663 complaints against investment, life and pensions advisers. The FOS data is likely to i...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Adviser on crypto: 'I spend most of my time telling clients not to invest in it'

Adviser on crypto: 'I spend most of my time telling clients not to invest in it'

Panel unpacks next gen themes in advice

Isabel Baxter
clock 10 February 2026 • 3 min read
New Talent Alliance uncovers 'inconsistent' advice market data

New Talent Alliance uncovers 'inconsistent' advice market data

Identified ‘serious long‑term talent pipeline risk’

Jenna Brown
clock 10 February 2026 • 2 min read
Dynamic Planner CEO: Cost to serve remains advice's 'Achilles heel'

Dynamic Planner CEO: Cost to serve remains advice's 'Achilles heel'

Updates on technology’s firm AI developments

Isabel Baxter
clock 10 February 2026 • 2 min read