Complaints against FCA on the rise

No single factor behind rise

Carmen Reichman
clock • 2 min read

Complaints against the Financial Conduct Authority (FCA) have been on the rise after several calm summer months, latest data shows.

Complaints hit a year high in October when 55 gripes were raised with the regulator, followed by 50 complaints in November, according to figures published by the regulator. The FCA had already faced a flurry of complaints in the earlier months of the year with March peaking at 53, but it enjoyed a quiet few months over the summer, when numbers fell to a as little as 29 new complaints in August. Overall the figures stayed constant in the year, with 246 gripes raised in the first half of the year and a further 245 between June and November. Each complaint can contain multiple allegat...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FOS fees could fall if cases resolved early

FOS fees could fall if cases resolved early

Consultation seeking to modernise charges

Jenna Brown
clock 13 August 2025 • 2 min read
Consumer Duty two years on: Challenges remain for advisers

Consumer Duty two years on: Challenges remain for advisers

‘Biggest challenge for advisers at the moment'

Sahar Nazir
clock 31 July 2025 • 4 min read
FCA and FOS reveal reforms as part of redress 'modernisation'

FCA and FOS reveal reforms as part of redress 'modernisation'

Follows joint call for input and government proposals

Isabel Baxter
clock 15 July 2025 • 3 min read