Price pressures, poor back-office systems, and outdated front-end technologies are raising questions about the viability of the UK platforms market as we know it, a provocative report has suggested.
Though assets continue to climb, many platforms are stuck in an Internet Explorer age with propositions likely to disappoint today's digital-first customer base, according to the latest ‘State of the nation' report by consultancy the lang cat, entitled ‘Platforms are dead'. Mike Barrett, consultancy director at the lang cat, said: "We're convinced that platforms - at least in the guise that we've known them for the last decade and a half - are dead." With most of the sector's 25 platforms now operating for at least a decade, more should be running at a profit and with clear strategic ...
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