MAS consumer contacts up 42% year on year

The government-appointed service handled 14.8 million customer contacts in the three quarters leading up to December, up on 10.4 million in the same period the year before. Its annual target for 2014-2015 is 16 million contacts. The vast majority of people who got in touch with MAS in the nine months to December - 14.7 million - did so via the internet. Rookes (pictured) said the MAS had made some "great leaps forward" having helped 4.9 million consumers take some form of action with their finances in the year to date, beating its 4.5 million annual target. Most - 3.5 million -...