CII joins forces with BBA to train frontline bank staff on pension freedoms

The collaboration will see the CII and BBA focus on individuals working in customer facing roles within banks throughout the UK. The BBA's Learning Academy will promote the CII's professional qualifications in retail banking, financial planning and general insurance as part of the programme. These will range from qualifications aimed at front line staff to degree level programmes and the associated Chartered status. The bodies said the move is in response to changes made in the recent Budget, where customers have been given greater choices at retirement. Banks will be looking to...