The Bank of England (BoE) and Financial Conduct Authority (FCA) have appointed Antony Townsend as Complaints Commissioner, replacing Sir Anthony Holland whose term of office ends this month after almost a decade.
Appointed in 2004 for a three-year term, Holland was the first financial services Complaints Commissioner. He has since been re-appointed twice, in 2007 and 2010. The role of Complaints Commissioner,...
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