Banks ignore 70% of complaints about mis-sold paid-for current accounts

Over the past year, the watchdog has seen a 75% surge in the number of complaints about these accounts, which include extras such as mobile phone, travel and identity insurance, the Daily Mail reports. A fifth of current account holders are signed up to these deals. Many customers were lured into opening them by commission-hungry branch staff. But for many the perks have proved to be useless. Others were secretly switched from free accounts - only realising once they had forked out hundreds of pounds. The Financial Ombudsman says it is receiving around 70 complaints a week about th...