Barclays is to face another payout, of £100m, this time for a paperwork blunder that led to 300,000 customers being overcharged, according to reports.
The bank admitted it had breached the Consumer Credit Act by wrongly charging interest to personal loan customers due to a glitch relating to arrears notices and statements, according to the Daily Mail. The problem, which dates back as far as 2008, affected up to 300,000 customers and could lead to a potential £100m payout, however the full extent of the issue is not yet known. The bank has said similar problems may have occurred with its Barclaycard business, which could add a further 10 million UK customers to the mix. Barclays said it would contact those affected by the glitch. ...
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