Friends Life last to bow to IP stats campaign

Friends Life paid out 87% of all new income protection claims in 2012, having received 497 claims. Of these 45 (9%) were declined because the medical definition was not met, with 18 (4%) declined due to non-disclosure. More than 2,300 income protection customers received payouts from their policies, with Friends Life paying out a total of £21m to its income protection customers. During 2012 1,553 new and existing claims were reviewed and 96% continued to receive payments. Friends Life said it is continuing to call for the industry to work with the Association of British Insurer...