Investment platforms are still slapping customers with excessive penalties in an attempt to discourage them from leaving.
This article originally appeared on Your Money. Despite DIY investors finally seeing more robust competition between providers, some platforms are still inflicting high exit charges in a bid to keep customers from going to competitors, according to investment provider rplan. Under FCA regulation, brokers and investment websites must permit DIY investors to move their holdings - whether in an ISA, SIPP or as ‘unwrapped' funds - to another provider without the customer being forced to sell and re-buy their holdings (called an ‘in-specie' transfer or ‘re-registration'). The alternativ...
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