The Financial Ombudsman (FOS) has confirmed that it will be imposing a levy on regulated businesses for 2013/14 of £23m, up 30% from £17.7m last year.
This year is also the first time in three years that the FOS is upping the case fee, from £500 to £550 per case. The payment protection insurance (PPI) supplementary case fee will remain at £350 for 2013/2014, but the FOS said it will consider afresh the need for this fee - and its level - when it comes to consider its PPI funding needs for 2014/2015 and beyond. The number of "free" cases - where neither the standard case fee nor the PPI supplementary case fee are payable - will rise from three to 25 across the board. For the four largest banking groups, FOS will introduce a group ...
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