FSA 'regrets' conduct in meeting after complaint

The regulator accepted it "fell short of the standards we set ourselves" during the meeting on 5 March last year after the complaints commissioner Sir Anthony Holland upheld the firm's complaint. The meeting had been set up to discuss the processes the firm had in place to recognise suspicious trades, though the company said this had not been made clear to it and that FSA staff then proceeded to behave unprofessionally. One remark - a reference from a member of the FSA team to individuals being sent "to jail" for market abuse - was provocative and intimidating, the company said. Ho...