Glitch hits 12,000 L&G annuity customers

The insurance giant told the Independent it was working to sort out the problem but said it was a "one-off" which would not affect the pensions of its other 650,000 annuity customers. Those who failed to get paid may have to wait until Tuesday for their cash to clear the banking system, the company said. However, it hoped most customers will get their cash this morning. L&G urged people left short because of the computer glitch to contact the company and promised to ensure no one is left out of pocket.