The chief executive of Lloyds Banking Group has suggested claims management companies should be forced to cover the costs of false claims.
Antonio Horta-Osorio (pictured) has written to the Secretary of State for Justice, Chris Grayling, calling for a change in the law on who pays for processing claims sent via the Financial Ombudsman Service...
Among other initiatives
Protection market overview
'Rely on plan B'
Like many others, Kerry Nelson has been making the argument that the industry needs to advise and instigate more protection for more than a decade. Here, she explains why more advisers should get involved in the protection game...
10 common advice errors
George Crowdy joins from Janus Henderson
Are we rewarding the right things?
Target five colleges first
Re-platforming went well