'Dracula and The Wolfman': IFA raises TCF concerns over closed companies with FSA

Neil Liversidge, IFA at West Riding PFS, said he has experienced a raft of bad service at Reassure, Equitable Life and Phoenix to the extent that he has renamed the trio ‘Dracula, Frankenstein and The Wolfman'. Liversidge, who is a council member of the Association of Professional Financial Advisers and plans to raise the issue with the organisation and from there the FSA, said the companies deliberately waste time and "penny pinch" at his and his clients' expense. Examples of where he believes the companies are not treating clients fairly is applying far more stringent identity requi...