The Financial Ombudsman Service (FOS) will change the wording on its rulings to say that consumers who it has awarded compensation to can also pursue a legal case for redress following a High Court decision last week.
In the case of Barry and Julie Clark against Focus Asset Management, Judge Ross Cranston ruled that the FOS' use of the phrase "full and final settlement" in relation to the award it handed to the couple...
£624,311 of assets frozen
Ahead of December deadline
Advisers should reconsider process
In preparation for December deadline
As important as DB transfers
Customer numbers rise an average 3.1% across all providers
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Defer to 2021/2022