Sesame most complained about IFA business

Complaints against other IFA firms have also continued to fall. Openwork recorded 100 complaints, compared to 116 in the previous six-month period. St James's Place fell from 50 to 47, Personal Touch from 47 to 44 and Positive Solutions from 60 to 40. AWD Chase de Vere, that recorded 38 cases in the second half of last year, did not reach the minimum of 30 cases required to make the tables. Figures from the FOS's annual review in May showed complaints about IFAs fell to 1% in 2011/12, from 1.5% the previous year. However, the figures were dwarfed by the most complained about bus...