FSA 'investigates Lloyds' over sales commission

clock

Lloyds Banking Group is being investigated by the Financial Services Authority (FSA) over commission payments on its retail product sales, according to the Financial Times.

The FT said the FSA's enforcement division is assessing the adequacy of controls over commission payments and other staff rewards on retail products at the banking group. The investigation is part of a "wider crackdown" on incentive payments and bonus structures it thinks encourage mis-selling of financial products, such as payment protection insurance (PPI). FSA conduct division head Martin Wheatley announced a review of sales incentive programmes at 22 banks, brokers and insurance companies this morning. Lloyds was among the sample of businesses involved in the review, the FT said. ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

'Underperforming' sector does more damage to women over time

'Underperforming' sector does more damage to women over time

Y Tree executive director Eliana Sydes speaks to PA

Sophia Panayi
clock 29 July 2026 • 2 min read
From the annual review to the 'always on' adviser/client relationship

From the annual review to the 'always on' adviser/client relationship

'Regular reviews will still play an important role, but clients' lives do not follow a servicing calendar'

Tessa Lee
clock 28 July 2026 • 4 min read
Number of British millionaires drops to lowest level since 2008

Number of British millionaires drops to lowest level since 2008

Estimated number of 442,000

Sophia Panayi
clock 28 July 2026 • 3 min read