MAS refers 0.2% of users to regulated financial advice

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The Money Advice Service (MAS) referred just 0.2% of its 1.3 million users to regulated financial advice last year, it has been revealed.

According to figures released by the service yesterday, about 3,000 people were referred to regulated financial advice from the service's website in 2011/12. Meanwhile, 25% of its website users took some sort of action based on the information or advice received. Elsewhere, the MAS saw 74,000 people through face-to-face sessions, of whom 36% took action, while 49% of its 84,000 telephone service users did the same. In its annual review, it also emphasised the importance of the MAS in helping to close the advice gap - claiming only 15% of people can afford a financial adviser. Th...

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