TPR performance indicators 'not strong enough' says NAO

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The Pensions Regulator (TPR) has inadequate processes in place to measure performance, a National Audit Office (NAO) report has found.

The audit body said the watchdog had adopted a sound approach to defined contribution (DC) regulation – as well as increasing the proportion of resources devoted to it and improving its knowledge of DC issues since the NAO urged it pay more attention to the area five years ago. But it said insufficient indicators for measuring performance and the lack of clear, overarching objectives for the wider regulatory system made it impossible to say whether the regulator provides value for money. NAO head Amyas Morse said: “It is not possible to judge how well TPR is doing to protect the benef...

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