Only 10% exploring retirement options turning to Pension Wise

'There's a service out there not being used by people who could do with expert guidance'

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Just one in ten people exploring their options in retirement has considered turning to Pension Wise, according to research from the National Association of Pension Funds (NAPF).

The findings, revealed at the NAPF Conference 2015, come from research carried out by the organisation into how people were responding to the retirement flexibilities introduced in April. The research found a higher proportion of people who had accessed their pots - one in five - had used the service. But NAPF director of external affairs Graeme Vidler (pictured) said the industry had to do more to promote Pension Wise to make sure retirees were making informed decisions. He said quantitative research, focussing on 24 people who had accessed some or all of their pot, found that not...

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