Claims management company regulation must be tightened - Which?

Nicola Brittain
clock

Consumer watchdog Which? has today called on the Justice Secretary Ken Clarke to investigate creating tougher regulation around the activities of claims management companies (CMCs).

This is the latest move in the body's ongoing campaign to rebuild consumer confidence in the claims management sector following the notorious payment protection insurance (PPI) mis-selling scandal. Which?, in conjunction with MoneySavingExpert.com and the British Bankers' Association, has written a letter to Justice Secretary Ken Clarke calling for tougher regulation of claims management companies. The letter stated that there has been "significant rule breaking in the sector" and that the government had a "critical role to play in ensuring third party complaint handlers are properly ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Paymentshield brings back unemployment cover

Paymentshield brings back unemployment cover

Migrates mortgage protection and IP book

Jaskeet Briah
clock 25 June 2025 • 2 min read
Mind the gap: How to protect the self-employed

Mind the gap: How to protect the self-employed

'The financial resilience of self-employed clients is essential'

Ryan Griffin
clock 23 June 2025 • 3 min read
Protection and pensions: Overcoming challenges faced across both sectors

Protection and pensions: Overcoming challenges faced across both sectors

'Pensions and protection aren't often spoken about in the same sentence'

Paul Yates
clock 11 June 2025 • 4 min read