Claims management company regulation must be tightened - Which?

Nicola Brittain
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Consumer watchdog Which? has today called on the Justice Secretary Ken Clarke to investigate creating tougher regulation around the activities of claims management companies (CMCs).

This is the latest move in the body's ongoing campaign to rebuild consumer confidence in the claims management sector following the notorious payment protection insurance (PPI) mis-selling scandal. Which?, in conjunction with MoneySavingExpert.com and the British Bankers' Association, has written a letter to Justice Secretary Ken Clarke calling for tougher regulation of claims management companies. The letter stated that there has been "significant rule breaking in the sector" and that the government had a "critical role to play in ensuring third party complaint handlers are properly ...

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