Sesame: Claims companies to blame for complaints rise

The UK's largest network had the most complaints of any advisory business referred to the FOS in the second half of last year, figures show - a total of 140, which was up on the 76 recorded in the first half. More than 60 complaints were on pensions decumulation, with 37 on mortgages and home finance. Sesame spokesman Jared Aitken said the claims represented "a tiny proportion of the business" Sesame writes annually and blamed the activities of CMCs for the rise. "We have found CMCs are behind many of the referrals to FOS, with cases referred regardless of the merits of the complai...