The FSA's acting enforcement head, Tracey McDermott, has said the financial services industry is failing to heed the lessons of previous failures and "has no-one but itself to blame" for low consumer confidence in the sector.
Speaking at the City and Financial Conference, McDermott picked on a number of incidents of mis-selling by financial advisers. She said: "How could any adviser ever have thought that selling a 94-year-old...
More than 4,500 retail investors affected
Ahead of December deadline
Advisers should reconsider process
In preparation for December deadline
After failing to turn up to hearing twice
Lost to Labour's Mick Whitley
Landslide win for Tories