Lifesearch has applauded Legal & General's use of subject access requests (SARs) to obtain extra medical data and said it is seeing positive results for clients.
The advice firm has revealed that turnaround times for its L&G clients have been dropping and suggested that other insurers have been overly critical. Legal & General is so far the only provider to admit using SARs instead of GP reports since the breakdown in the agreement between the ABI and British Medical Association and has come under criticism from many in the industry for doing so. Last month Russ Whitworth, underwriting and claims director for protection at Legal & General, told COVER the insurer had been seeing positive results since fully introducing the process in November. ...
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