Skandia to review communications after IFA concerns

A line in letters Skandia sends to investors who have moved money in or out of funds themselves, states, ‘Your adviser can access this document'. Details of every client transaction are available to advisers at Skandia's online library. But currently no copy of the client letter is sent to advisers to notify them a non-advised transaction has been authorised. Some advisers are concerned this could lead clients to wrongly believe the transaction has occurred in the full knowledge of their adviser. They argue this could raise future problems if, for example, a client assumes Skand...