Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.
Three product areas in particular saw complaints numbers grow by more than half with term assurance rocketing by more than three quarters. Overall, the 1,565 medical and protection disputes during the...
‘Devil in the detail’
'Rely on plan B'
Expanding the 'regulatory perimeter'
Consultation closing 15 September
Three guidelines to follows
Stopped suitability of advice work
'Final piece in the puzzle'
Meets increasing demand