Aviva tones down Downton Abbey ads

The insurer came under sustained attack on Twitter over its ads when first broadcast. with several viewers complaining to broadcasting regulator OfCom. Now Aviva has made some alterations to its campaign in response to public feedback. Sue Helmont, head of brand for Aviva UK (pictured), said: "In the first couple of weeks of Downton Abbey some viewers let us know that they felt what we had done was getting in the way of the drama they'd tuned in to watch. And we didn't want that. "So we have changed the 'idents' and whilst we are still showing the difference we can make in our cus...