The Legal Services Board (LSB) has begun a mystery shopping exercise to determine if the will writing industry - which remains unregulated - requires closer policing.
The LSB, which regulates lawyers in England and Wales, has sent 100 'clients' to solicitors - who currently perform about 85% of will writing in the UK - and the same number to unregulated businesses to find out what kind of service customers are getting. It will assess its findings next month before determining whether there is a "systemic" problem in the market. Chris Kenny, LSB chief executive, said: "Solicitors carry out the vast majority of will writing, and they say it is a scandal that it is unregulated and that anybody can offer these services. "However, they have not put f...
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