Fee-based wealth adviser Towry EJ saw nearly 350 client complaints, almost exclusively investment-related, referred to the FOS in the second half of last year, figures show.
The advisory group received 349 complaints in H2 2010, 345 of which were related to investment and the remainder to do with life, pensions and decumulation. Of this total, the Ombudsman found in favour of the consumer in 84% of cases. Towry is one of a number of advisory groups listed in the FOS's latest set of complaints figures, out today. AWD Chase de Vere received 91 new complaints in the period, mostly relating to life and pensions, with 58% upheld. Meanwhile, Zurich-owned Openwork received 41 new complaints, with 24% upheld, and Aegon-owned Positive Solutions received 37, ...
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