Lloyds Banking Group, the UK's largest bank, said its customer complaints rose by 14% in the second half of 2010.
Lloyds, which runs the Halifax and Bank of Scotland, received 330,000 complaints in the last six months of last year, writes the BBC. The bank said the increase was due to the continued upsurge in complaints...
To continue reading this article...
Join Professional Adviser
- Unlimited access to real-time news, industry insights and market intelligence.
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters.
- Make smart business decisions with the latest developments in regulation, investing retirement and protection.
- Tap into our community intelligence through our regular Pro Adviser poll.
- Be the first to hear about our events and awards programmes.
