PPI complaints workshop announced

The representative body for the protection industry believes that it is unlikely the FSA will put off implementing Policy Statement 10/12 regarding the handling of PPI complaints despite the British Bankers Association judicial review. It said the workshop will cover: • FSA implementation timescales and monitoring plans; • scope of the Policy Statement; • evidence, assessment & outcomes; • redress calculation; • and the implications for insurers. Rod Revell will host the event on 19 November at Compass Underwriting's boardroom on Crutched Friars, London, EC3N 2HT. Contact Stev...