FOS finds 99% of Wills & Co complaints in favour of client

Scott Sinclair
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The financial ombudsman (FOS) dealt with almost 400 complaints relating to collapsed stockbroker Wills & Co in the first half of the year, finding 99% in favour of the consumer.

According to data published today by the FOS, there were 387 investment complaints referred to it about Wills & Co in the first six months of this year. The stockbroker was declared in default in July by the FSCS after the FSA banned the company from giving investment advice in January. It was fined £49,000 by the FSA in 2007 after being found guilty of mis-selling penny shares. In the first half of 2010, banks and insurers continued to dominate the complaints figures. Five financial services groups continued to have more than 3,000 complaints each, which together accounted fo...

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