Yorkshire and Clydesdale Banks have admitted undercharging 18,000 customers on variable rate mortgages after a software error meant monthly payments were miscalculated.
The two banks, both owned by the National Australia Bank Group, expect customers to make up the shortfall on their mortgages, with some borrowers seeing monthly repayments soar by up to £300, The Herald reports. Yorkshire and Clydesdale Banks insist the "vast majority" of its customers are unaffected and the error in its calculations has now been corrected. Steve Reid, retail director for Clydesdale Bank, says: "First and foremost we are very sorry that this error has happened and for any inconvenience it may have caused those customers affected." He adds of those affected, 99% hav...
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