FSA urged to name firms that fail to pay FOS awards

The Financial Services Consumer Panel (FSCP) says while it is pleased the FOS intends to publish firms' complaints data, the same should apply to cases where firms fail to pay redress payments. The FOS says it only deals with a "handful" of such cases every year and refers each one to the FSA. "We strongly support the intention of the FOS to publish complaint data against individual firms, including the percentage of complaints upheld," the FSCP says. "[But we] would like to see information made available about firms that fail to pay FOS awards." The FOS says where it upholds a ...