Frustration with lettings agents is the biggest cause of people contacting The Property Ombudsman.
The Ombudsman's report for Q2 2009 reveals more than 110 people a week asked for assistance with problems over property lettings during the period. Since the end of June 2008, enquiries over lettings have gone up by 44% while those regarding sales have fallen by 30%. Christopher Hamer, the Ombudsman, said: "This is one of the principal reasons for asking the Office of Fair Trading to ratify The Property Ombudsman Lettings Code of Practice under its Consumer Codes Approval Scheme. "The trend lends weight to the argument that lettings agents should be legally required to join a compe...
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