Scot Prov and AXA bottom of adviser service table

clock

Scottish Provident and AXA are bottom of Sesame's latest Provider Service Index which measures advisers' satisfaction levels.

Also bringing up the rear was Prudential in third from last position and Winterthur in fourth from bottom. At the top of the table, Just Retirement was way out in front of the competition, taking the number one spot for the third Index running. Legal and General was in second place, with Standard Life in third and Skandia fourth. Significant improvements were seen at Canada Life, which climbed from 20th to 17th and improved its score from -2.1 to -0.3. Bright Grey and Royal Liver both climbed three places to 7th and 8th places respectively. The survey of adviser satisfaction lev...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Why human connection remains central in a digitally enabled advice sector

Why human connection remains central in a digitally enabled advice sector

'It is clear that the sector is moving through a significant period of transformation'

Tim Riseborough
clock 17 December 2025 • 3 min read
Why advisers shouldn't rush into private markets

Why advisers shouldn't rush into private markets

'There's only so long the hamster wheel can keep turning'

Justin Cash
clock 15 December 2025 • 4 min read
Adviser workload set to rocket ahead of IHT on pensions changes

Adviser workload set to rocket ahead of IHT on pensions changes

Large volumes of clients will need reviews of financial plans

Isabel Baxter
clock 15 December 2025 • 3 min read