Tenet calls TCF 'opportunity for change'

The IFA network says firms could step-up their client communication and create more post-sale business opportunities while ensuring they have embedded the TCF principles into their practice. Keith Richards, group distribution and development director at Tenet, says: “The whole principle of TCF is making sure you’re looking after consumers so that clearly goes beyond point of advice or point of sale. It’s about making sure there are procedures there to keep consumers informed.” He says many advisers initially found TCF confusing because they had no clear requirements to check against. T...