Industry lacks enthusiasm for TCF initiative

clock

Senior industry figures have little enthusiasm for the treating customers fairly initiative, according to attendees at a debate held by Watson Wyatt.

Over 30 senior executives from UK insurance companies and other financial services organisations attended the debate to vote on the proposition: “This house believes that the focus on new business sales is damaging to our industry and hence is detrimental to consumers.” Prior to the debate 53% of the audience were in favour of the motion and 47% were against it, but after the debate the figures changed to 59% and 41% respectively. Moreover, attendees showed little enthusiasm for the TCF initiative influencing the industry’s standing with consumers. Just 30% said it would have a pos...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

What Justin Bieber is telling you about your clients

What Justin Bieber is telling you about your clients

‘In our world, success, true success, is delivering someone to their goal’

Chris Justham
clock 22 April 2026 • 2 min read
Bank return to advice is a rare case of sequel eclipsing original

Bank return to advice is a rare case of sequel eclipsing original

‘Most banks and financial advisers will be serving vastly different customer bases’

Mark Glover
clock 21 April 2026 • 5 min read
FCA urges principal firms to strengthen inactive AR oversight

FCA urges principal firms to strengthen inactive AR oversight

Gaps in governance, reporting, and consumer protection

Isabel Baxter
clock 21 April 2026 • 3 min read