Industry lacks enthusiasm for TCF initiative

clock

Senior industry figures have little enthusiasm for the treating customers fairly initiative, according to attendees at a debate held by Watson Wyatt.

Over 30 senior executives from UK insurance companies and other financial services organisations attended the debate to vote on the proposition: “This house believes that the focus on new business sales is damaging to our industry and hence is detrimental to consumers.” Prior to the debate 53% of the audience were in favour of the motion and 47% were against it, but after the debate the figures changed to 59% and 41% respectively. Moreover, attendees showed little enthusiasm for the TCF initiative influencing the industry’s standing with consumers. Just 30% said it would have a pos...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Almost six in ten advisers open to simplified advice

Almost six in ten advisers open to simplified advice

Vanguard survey finds

Jen Frost
clock 07 September 2026 • 2 min read
'Don't think of consolidation as the end of independent advice. It isn't'

'Don't think of consolidation as the end of independent advice. It isn't'

Continuity before everything else

Tom Rowe-Jones
clock 02 September 2026 • 5 min read
SENDA calls on profession to share how it supports families with disabilities

SENDA calls on profession to share how it supports families with disabilities

Part of white paper launching in November

Isabel Baxter
clock 02 September 2026 • 2 min read