Landmark ruling could revamp FOS case fees

A judge yesterday found in favour of Wiltshire-based IFA Heather Moor and Edgecomb after the firm refused to pay FOS fees on four separate occasions after complaints made against them were rejected. Under current rules, FOS demands a case fee of £400 for each case considered by an adjudicator, regardless of the outcome, but Judge Rutherford said: “No reasonable public body would maintain and enforce such a rule.” Brian Pickering, who founded Heather Moor & Edgecomb 38 years ago with his wife Dolly, said: “We just thought it very unfair that someone can make a complaint and even if it is...